Frequently Asked Questions

• Do I need to use quotes to search for a phrase?

  No, using quotes will not give you better results. The search engine will automatically search for the phrase you enter in the search field to find full and partial matches.

• Where are the transcripts for audio and video clips located on the site?

  From an article page or other content area of the e-WV Web site, click on the video or audio file icon. The icon will cause a popup to appear on the screen with the video/audio player displayed within it and the Full Details option located just below the video/audio player. If you click the Full Details option, you will be directed to the “Media File” page where the transcript for the file will be displayed.

• What is a "Purchase URL?"

  The Purchase URL is a Web site address where you can find out more information about purchasing the media displayed on the e-WV Web site.

• Is my E-mail address secure?

  Yes, we use E-mail addresses only for internal purposes. We do not share or sell your E-mail address to any third party.

• Is there a subscription fee for e-WV?

  No. General use and membership to the e-WV Web site are free.

• What is required for me to become a member of the e-WV Web site?

  To create an account on the e-WV Web site, you must provide the following information:

  • First and last names
  • E-mail address
  • Desired username
  • Desired password
  • Zip code
• Is there a limit to the number of portfolios I can create?

  No, you can create as many portfolios as you want or need.

• Is there a limit to the number of articles I can have in a portfolio?

  No, you can have as many unique articles in your portfolio as you want or need. You cannot, however, have two entries for the same article in one portfolio.

• Can I add photos, videos, or audio media files to my portfolio?

  Yes, you can add photos, videos, flash videos, and audio files to your portfolio.

• Why hasn't my comment shown up?

  Comments are checked for content before they are displayed on the e-WV site. This helps to ensure comments that are posted are not inappropriate for the general public to see.

• Why do I have to sign in to leave comments on articles?

  The e-WV staff wants to be able to credit the appropriate person(s) for their contribution(s) to the site (even for article comments). Since memberships to the e-WV Web site are free, the easiest way to credit a person leaving a comment is to have them log in.

• What can I do if I find an error in an article or in other e-WV Web site content?

  People with user accounts for the e-WV Web site can send suggestions to the content managers concerning content that may be out of date. To do this, go to the My WV tab and click on the Suggest Updates for Existing Content option. This option will direct you to the “Push Back” page where you can give the Push Back a subject and body. The subject should tell the content managers what article or information on the site the body is referring to. The body should be a detailed description of what is out of date and why. If you can find and reference a book or other source in the body, this would greatly help the content managers check the validity of your Push Back.